To ensure students have a smooth and reliable tutoring experience on school devices, please review the technology and network requirements below.
Domain Whitelisting
Please ensure that the following domains are accessible through your school or program’s network:
*.stepuptutoring.org*.room.sh*.thelessonspace.comstep-up-portal.web.app
Whitelisting these domains ensures that students and tutors can join sessions, share screens, and access necessary tools.
Minimum Connectivity Requirements
For a stable tutoring experience, sites should provide:
A reliable internet connection
At least 3 Mb/s download and 3 Mb/s upload
Higher speeds or wired Ethernet connections are beneficial when available.
Student Hardware Requirements
To participate successfully in online tutoring, students will need:
Webcam
Headset with microphone
Laptop or desktop computer, including Chromebooks
Supported operating systems: Chromebook, Windows, Mac
Note: Tablets are not recommended due to limited screen-sharing capabilities.
Student Browser Requirements
Students must use an updated, supported browser:
Chrome / Edge Chrome 78+ (Recommended)
Firefox 72+
Safari 12+
Please ensure browsers are kept up to date for the best performance.
Meeting these technology requirements helps ensure high-quality sessions and consistent communication between students and tutors. Thank you for supporting a successful learning environment.